These buds have only been used a few times as they were purchased recently and used a handful of times only. They are like new and sound AMAZING! No damages, scratches, etc. The case isn't even scratched as it was in a protective case since day 1. The case is made by Spigen (purchased separately) and is included. I have to sell them unfortunately as I have just purchased an iPhone, which these are incompatible with iOS devices. They sound a lot better that the AirPods Pro 2!